MarTech

Roles & Competencies

The marketplace’s shift to digital has transformed customer behavior, prompting businesses to embrace new digital marketing strategies for sustained competitiveness.

  • Digital sales manager
  • User experience manager
  • Community manager
  • Lead generation specialist
  • Social media manager
  • E-commerce category manager

The details of the Roles, Competencies, Critical Skills, and Interventions are given in the next pages.

The Career Roles are in 3 broad buckets:

  • Digital, Content & Performance Marketing
  • D2C Marketing
  • E-Commerce

Competency

  • Requirement gathering and documentation
  • Project Plan Creation
  • Campaign Operationalization
  • Channel management
  • Creativity

Skills

  • Proposal writing
  • Web content management – WordPress
  • Programmatic Advertising – Google Ads (keyword research, bidding, scheduling, reviewing)
  • Landing page design
  • Google Analytics – funnel tracking, CTR, Conversion, bounce rate measurement and remediation
  • Social media content management – Hootsuite/Tweetdeck
  • Email Marketing – Mailchimp/Sendgrid
  • Soft skills – email, remote presentations, telephonic
  • Client presentations and reporting

Intervention- Courses

Web development, SEO & SEM

  • Designing website
  • Introduction to paid marketing
  • Ad words optimization

Integrated Digital Media Campaign and Programmatic Advertising

  • Online advertising ecosystem
  • CRM Application
  • Media Planning

Marketing Technology: Digital Business and Consumer Insights

  • Marketing mix models
  • Marketing media attribution

Intervention- Certifications

  • HubSpot Inbound Google Analytics Adobe Marketo Professional/Oracle Eloqua Explorer

Generating and nurturing online leads for conversion

Planning and executing content, campaigns and metrics on social media

Managing the online sales funnel and performance marketing

Enhancing performance and growth of category/brands for e-commerce marketplaces/ D2C businesses.

Developing immersive UX across digital touchpoints to enhance customer experience

Building and managing online community of customers and influencers for loyalty & advocacy.